QUESTIONS? WE HAVE ANSWERS.

Do you offer a sample bag for testing?

We sure do! Please send your contact info. (company name, address, phone, email, and contact name) and we will mail one free sample bag.

What is the heat resistance of the PPDBags?

The PPDBags have a 464° F melt temperature. We we recommend the waste powder be baked at 350° F - 450° F for 30-60 min. its important to test your powder under these parameters to ensure the powder is completely gelled.

What size PPDBags do you offer?

We have one size at this time: 24” wide x 36” long. This size has proven to be the best size to ensure the power is completely gelled through.

Are the bags available in Canada?

Yes, We recently partnered with Annadale Finishing Systems in Cambridge, ON, N1T 1N6 to better serve the customer in market

• https://www.annadale.com/

Can the bags hang on a conveyor?

No, we recommend the bags be placed on the floor of the oven,

Can the bags be used in a infrared oven?

No, the PPDBags can only be used in convection ovens. The I/R waves are to intense and will cause the bag to melt during the bake cycle.

What is your return policy?

We are sorry our bags did not work for you but we encourage you to contact us before requesting a refund – we are expert troubleshooters! We offer a full refund for defective bags. Unused bags are also returnable (customer is responsible for return shipping and a 10% restocking fee).